Help and questions
Short answers to what parents ask most. Something else? Write to us, a person reads every message.
Contact
In the app, tap Settings › Send Feedback. It opens an email with your app version, iOS version and device model already filled in.
Or email [email protected].
Frequently asked questions
Is BabyLogly free?
Yes. Logging, timers, sharing with your partner, the Apple Watch app, widgets, Siri, import and export are free. BabyLogly Pro is an optional subscription with two extras: the Doctor Summary PDF and long-range Trends. Everything you use today stays free.
Do I need an account?
No. There is nothing to sign up for. Your records stay on your devices and, if you turn on sync, in your own iCloud.
How do I share the log with my partner?
Go to Settings › Family Sharing, pick a baby and send an invite. Choose whether your partner can edit or only view. Both of you need to be signed in to iCloud. See How it works for the steps.
My partner’s entries do not appear. What can I check?
Check that both phones are signed in to iCloud, that iCloud sync is on in Settings › Data & Backup, and that the invite was accepted. Changes usually arrive within seconds when both phones are online; open the app to pull the latest entries.
The Apple Watch does not show the timer.
Open BabyLogly on the iPhone once, then on the Watch. Both need to be near each other the first time. Timers started on either device then show on both.
Live Activities do not appear on the Lock Screen.
Check that Live Activities are allowed for BabyLogly in the iPhone Settings app and in BabyLogly’s own Settings. The app has a Live Activity help screen in Settings.
Can I bring my history from Nara Baby?
Yes. Export a CSV from Nara Baby, then in BabyLogly go to Settings › Data & Backup and tap Import from Another App. You see what will be added before anything is saved. See switching from Nara Baby.
How do I export my data?
Settings › Data & Backup lets you export everything as a CSV file.
How do I cancel or restore BabyLogly Pro?
Subscriptions are handled by Apple. Cancel in the iPhone Settings app › [your name] › Subscriptions, at least 24 hours before the end of the period. On a new device, tap Restore Purchases in Settings › BabyLogly Pro.
How do I change BabyLogly’s language?
In BabyLogly, tap Settings › Language. It opens the iPhone Settings page for BabyLogly, where you pick the language. The Apple Watch app follows the iPhone.
Does BabyLogly give medical advice?
No. BabyLogly records what you enter. The Doctor Summary lists what was logged and does not interpret it. Ask your doctor about your baby’s health.
Which languages does BabyLogly support?
English, German, Spanish, French, Italian, Dutch, Polish, Portuguese (Portugal and Brazil), Russian and Ukrainian. The app follows your iPhone’s language.
How do I delete my data?
Delete single entries in the Timeline, or a whole baby profile in Settings. Deleted data is removed from your devices and from iCloud. See the privacy policy.